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Overview |
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Gomez
is the leading provider of business solutions that help companies
define, achieve, and maintain peak performance of mission-critical
Internet applications. Customers utilizing Gomez services are
able to avoid costly downtime which often results in lost transactions,
unhappy customers, and increased call and e-mail center volume.
Companies that rely on the Internet to drive revenue or reduce
operational costs need web-based applications that are fast
and consistently available whenever a customer, supplier, or
prospect visits. To ensure that business-critical applications
are reliable and responsive 24 x 7, leading companies depend
on Gomez external performance monitoring products and service.
Gomez delivers powerful Event
Notification, Problem
Identification, SLA
Management and Benchmarking
services that help companies maximize profitability and reduce
risks associated with poor Internet based applications performance
while freeing up resources for service differentiating activities.
Each element of Gomez technology is created to enable companies
to enhance productivity and minimize total cost of ownership.
This is accomplished by incorporating industry best practices
to enable customers to employ more efficient Internet performance
management processes.
Gomez Technologies
Application
Logic Supporting four
critical performance management functions and designed to
be a completely self-service, hosted application with multiple
points of integration, the application logic contained within
the Gomez Performance Network (GPN) enables users to define
performance standards, monitor against those standards, and
understand why performance levels are or are not being met.
Network
Architecture With the widest and deepest view of
application performance, the GPN network is designed to provide
broad, immediate, and real-time views of critical applications
from every vantage point: behind the firewall, the Internet’s
backbone networks, and across the “Last Mile,” from
real end-users’ desktops.
Agent Technology
One of the most critical elements of external monitoring is
the agent technology used to measure application performance.
The same GPN agent technology can be deployed on kiosks, desktops,
extranets, or anywhere a user might connect. The agent captures
a depth of information from a wide breadth of locations at the
object-, host-, and connection-level providing deep insights
into application performance.
Learn more about Gomez solutions.
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