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Why External Performance Monitoring?
Read about real world benefits of external performance monitoring.
Solutions: The Path to Performance Evolution
The key to Internet performance excellence lies in four Core Application Areas. Learn how businesses benefit.
 
Overview
Application Logic
Network Architecture
Agent Technology
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Home : Technology : Overview
Overview
Gomez is the leading provider of business solutions that help companies define, achieve, and maintain peak performance of mission-critical Internet applications. Customers utilizing Gomez services are able to avoid costly downtime which often results in lost transactions, unhappy customers, and increased call and e-mail center volume.

Companies that rely on the Internet to drive revenue or reduce operational costs need web-based applications that are fast and consistently available whenever a customer, supplier, or prospect visits. To ensure that business-critical applications are reliable and responsive 24 x 7, leading companies depend on Gomez external performance monitoring products and service. Gomez delivers powerful Event Notification, Problem Identification, SLA Management and Benchmarking services that help companies maximize profitability and reduce risks associated with poor Internet based applications performance while freeing up resources for service differentiating activities.

Each element of Gomez technology is created to enable companies to enhance productivity and minimize total cost of ownership. This is accomplished by incorporating industry best practices to enable customers to employ more efficient Internet performance management processes.


Gomez Technologies

Application Logic Supporting four critical performance management functions and designed to be a completely self-service, hosted application with multiple points of integration, the application logic contained within the Gomez Performance Network (GPN) enables users to define performance standards, monitor against those standards, and understand why performance levels are or are not being met.

Network Architecture With the widest and deepest view of application performance, the GPN network is designed to provide broad, immediate, and real-time views of critical applications from every vantage point: behind the firewall, the Internet’s backbone networks, and across the “Last Mile,” from real end-users’ desktops.

Agent Technology One of the most critical elements of external monitoring is the agent technology used to measure application performance. The same GPN agent technology can be deployed on kiosks, desktops, extranets, or anywhere a user might connect. The agent captures a depth of information from a wide breadth of locations at the object-, host-, and connection-level providing deep insights into application performance.

Learn more about Gomez solutions.