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Home : Solutions : Overview |
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Comprehensive
Application Performance Management |
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When
you have website or web application performance problems, you
lose money. Each passing second takes its toll. Web
application performance problems lead to missed revenue
opportunities, increased IT and call center costs, decreased
productivity, poor customer experience, service level non-compliance,
and brand damage.
Gomez, the leading web application performance management
company, helps customers to minimize these problems by providing
the tools and services that
enable them to monitor website and web application performance
from every viewpoint; both inside the firewall and outside the
firewall. Gomez customers are able to significantly improve
application performance management processes, optimize web application
performance, and more quickly and efficiently reach their business
goals.
Web application performance needs evolve over time. Leading
companies use the best performance monitoring tools and problem
management best practices to minimize downtime and keep applications
performing at high levels. With this in mind, Gomez provides
a suite of comprehensive application management tools
centered around four key areas:
Benchmarking
-- Baseline and understand your application performance levels
over time to see the impact of your IT investments; monitor
competitors’ performance; and, understand and evaluate
differences in application performance.
Problem
Identification -- The most detailed performance data
available helps you quickly identify and isolate the root cause
of performance problems so you can keep your applications running.
Event Notification
-- Real-time alerts notify you as soon as web application performance
levels fall below self-defined critical thresholds.
SLA Management
-- Use a trusted third party to monitor application performance
for compliance (or non-compliance) against service level agreements
with external vendors and suppliers, or measure goals set
for internal IT and business teams.
 How Managing Application
Performance Strategically Can Improve Online Revenue, Lower
Support Costs, and Reduce Business Risk
With companies increasingly reliant on the Internet for their business success, application performance is growing in importance. This white paper analyzes the importance of application performance and how "Performance Excellence" can be achieved on the web.
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