Free Trial
Take the next step and explore what Gomez can do for your business.
Problem Identification
Learn how Gomez instant Problem Identification capabilities help your business drive revenue and save time and money. Reduce MTTR ...
SLA Management
Reduce the customer-impacting risks associated with relying on applications outside of internal control and gain better alignment between IT resources and Business objectives with Service Level Management.
 
Overview
White Papers
Benchmarking
Client Strategies
Newsletter
Get the Gomez Monitor
Our quarterly newsletter.
Home : Performance Strategies : White Papers

How Managing Web Application Performance Strategically Can Increase Online Revenue, Reduce Business Risk, and Lower Support Costs
Abstract:

Online customers today expect quick response times and a superior web experience wherever they go. Many of these customers lack loyalty; they will readily switch to competitors, or to more costly channels, at the first signs of a performance glitch. With companies increasingly reliant on the Internet for their business success, application performance is growing in importance. Unfortunately, most companies lack the resources, expertise and planning necessary to consistently deliver the levels of performance that customers demand.

This white paper analyzes the importance of application performance and how "Performance Excellence" can be achieved on the web. Among the findings:
  • Site performance is rapidly emerging as a strategic issue facing any senior management group focused on bottom-line results;
  • Those companies that fail to implement a comprehensive performance strategy will pay the price in lost revenues, unnecessary business risk, higher support costs and potential damage to their brand;
  • The growing complexity of today's distributed web applications makes Comprehensive Application Management necessary;
  • All companies follow a similar performance progression, regardless of size or industry vertical. Those aware of this process are in the best position to achieve their business goals; and,
  • Gomez, Inc. is the most uniquely positioned provider of business solutions that help companies at each stage to define, achieve and maintain peak performance of their Internet applications.