Gomez works with companies to increase profitability and eliminate the risks associated with failed or slow delivery of their mission-critical Internet applications. We provide actionable insights and process improvement techniques that enable customers to define, achieve, and maintain peak Internet performance.

Gomez serves hundreds of customers, including Akamai Technologies, Citigroup Private Banking, CIBC, DoubleClick, eBay, J.Crew, JP Morgan Chase, Overture, Sears, TD Waterhouse, Tesco, and Travelocity. Privately held, Gomez is headquartered in Lexington, MA, with sales offices located throughout the US and regional offices in London, Hamburg, and Toronto.

Companies depend on the award-winning Gomez Performance Network (GPN) external performance monitoring service to measure the speed and availability of their critical applications. They rely on the GPN to establish application performance objectives and to provide immediate notification when actual performance levels fall below their objectives. These companies count on the GPN to understand and repair performance problems.

Once critical applications are optimized, Gomez works with companies to help them maintain this peak performance, as efficiently as possible, and detect performance impacting events long before effect customer experience. Allowing companies to increase their dependence on the Internet to drive revenue, reduce contact center costs, improve service differentiation and preserve the value of their brand.

Learn more about Gomez solutions.

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